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Frequently Asked Questions


We will do a floor evaluation, paint, and do general maintenance and housekeeping.

Yes, we offer on-site maintenance to our residents.

You can either call the office during regular business hours or submit a work order request through your online portal.

Emergencies are handled immediately; regular work orders are typically handled within 24-48 hrs.

You can request to be there or give permission for the maintenance tech to enter to complete the repairs.

During regular business hours, you can come to the office for assistance. If it is after hours you will have to call a locksmith to help assist you at your cost.


If you alter the apartment in any way it will need to be returned to its original condition at move out.

Our community offers a fitness center, dog park, swimming pool, sports court, laundry facility, and playground among the amenities available to our residents.

Pool opening is Memorial Day weekend and closes the weekend after Labor Day.

Yes, there is public parking or you can rent a spot for an additional $30 per month.

There is a $300 non-refundable deposit as well as $35/month pet rent per pet.

Each apartment comes with a refrigerator, stove, dishwasher, and microwave.

No, our community does not offer furnished apartments at this time.

No, our community does not offer short term leases at this time.


We do accept walk ins or you can schedule an appointment, whichever is more convenient.

Our team strives to approve applications within 24-48 hours upon submission of a completed application.

You can pay online via the resident portal, with WIPS or personal check.

Yes, we require residents to purchase it.

Residents are responsible for all utilities.

Yes, there is a $125 referral bonus for the existing resident that made the referral.

Guests are allowed to stay for up to 14 days.

No, subletting is not allowed.


We are conveniently located near multiple shopping centers and stores. We also have easy access to the two major expressways.

Glen at Bogey Hills is part of St. Charles West Schools.

Yes, the Katy Trail is 4 miles from our community.

Take the Zumbehl Road exit via I-70 or 1st Capitol Drive.

Didn't find an answer?

Our team is always ready to answer your questions.