Frequently Asked Questions
We will do a floor evaluation, paint, and do general maintenance and housekeeping.
Yes, we offer on-site maintenance to our residents.
You can either call the office during regular business hours or submit a work order request through your online portal.
Emergencies are handled immediately; regular work orders are typically handled within 24-48 hrs.
You can request to be there or give permission for the maintenance tech to enter to complete the repairs.
During regular business hours, you can come to the office for assistance. If it is after hours you will have to call a locksmith to help assist you at your cost.
If you alter the apartment in any way it will need to be returned to its original condition at move out.
Our community offers a fitness center, dog park, swimming pool, sports court, laundry facility, and playground among the amenities available to our residents.
Pool opening is Memorial Day weekend and closes the weekend after Labor Day.
Yes, there is public parking or you can rent a spot for an additional $30 per month.
There is a $300 non-refundable deposit as well as $35/month pet rent per pet.
Each apartment comes with a refrigerator, stove, dishwasher, and microwave.
No, our community does not offer furnished apartments at this time.
No, our community does not offer short term leases at this time.
We do accept walk ins or you can schedule an appointment, whichever is more convenient.
Our team strives to approve applications within 24-48 hours upon submission of a completed application.
You can pay online via the resident portal, with WIPS or personal check.
Yes, we require residents to purchase it.
Residents are responsible for all utilities.
AT&T and Spectrum are available.
Yes, there is a $125 referral bonus for the existing resident that made the referral.
Guests are allowed to stay for up to 14 days.
No, you will have to pay the security deposit for the new unit.
No, subletting is not allowed.
We charge a 2 month lease break fee.
We are conveniently located near multiple shopping centers and stores. We also have easy access to the two major expressways.
Glen at Bogey Hills is part of St. Charles West Schools.
Yes, the Katy Trail is 4 miles from our community.
Take the Zumbehl Road exit via I-70 or 1st Capitol Drive.
Didn't find an answer?
Our team is always ready to answer your questions.
Great. I love living here. Neighbors are nice and respectful. The main office always has a smile on their face when you walk in to ask questions.- William, April, 2023
It’s been an awesome time. Everyone is so friendly and so many cute dogs. And maintenance seems responsive and Noah and patty in the office are always there to answer any questions I have- Travis, April, 2023
Love it here. Patty is the best. We love the pond behind us and get to see the ducks and birds. We are always well taking care of from maintenance and any other issues we have.- Brianna, April, 2023
Grounds are nice and Patty at the office is amazing! Lots of wildlife and the golf course is a nice back drop. Pool is open earlier than most other apartments.- Adam, April, 2023
Glen is a very nice community to live in. The atmosphere brings a positive vibe to it. They also are very pet friendly, which is a plus. I highly recommend living here!!- Aleksandrea, April, 2023
Very affordable and comfortable housing. Dog friendly. Have lived in Saint Charles my whole life and love being near places I frequent. My brother has lived here too and had a great experience.- Eric, March, 2023
Everyone in the leasing office has been nothing but nice and understanding. Patty and Noah are some of the most helpful people I’ve ever met! When I put in a Maitenence request they get it done in a timely manner. It is a great community with great people! I feel extremely safe here as well with my little one.- Hailey, March, 2023
Great staff, great floor plan, very quick and nice maintenance staff. Lots of amenities. Patty in the office is the best! Centrally located.- Stephanie, March, 2023
My experience here here so far has been nothing short of amazing! I have only been here for 2 weeks and I love it my kids love it and the school district is amazing as well.- Renesha, Feb. 2023
I have been here almost three years and it has been nothing but positive for me! Management is great. The area is great, I love being in between 70 and 364.- Kathryn, Feb. 2023